© 2018 by TNR Business Services, LLC.

770-864-8342  |   info@tawanarandall.com

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Call Center Info

Work in the comfort of your home as Customer Care Representative

We are super excited to offer you an opportunity to join our team as an independently contracted CSP (Client Support Professional). We are looking for individuals who desire to have control over their work schedules, provide clients with your excellent customer service skills, and best of all work in a remote office from your home!

A & R Virtual Services is contracted with ARISE Virtual Solutions. Arise provides an extensive array of outsourcing contact center services across such industries as e-Commerce, Technology, Retail, Telecommunications, Travel, Hospitality, Financial Services, Utilities, healthcare, and Automotive companies.

Customer Service Representative’s service Arise’s fortune 500 companies via:

  1. Taking inbound calls

  2. Live chat

  3. E-mail

GETTING STARTED

Before contracting within the Arise Network, there is a 7-step process that must be completed- it is known as the Arise Admissions Process. The process is entirely self-paced and many future Client Service Professionals (CSPs) complete it within 1 day.

Please remember that the completion of the Arise Admission process does not make you an employee of Arise, your contract will be under Diamond House Virtual Services.

STEP #1 – Create a Profile: The Profile is where you enter your basic contact information and create a password. Completing this step will give you your “User ID #”, which is located in the upper right hand corner. Please write this “User ID #” down – it will be used in the future to reference your contract.

  • Please Note: Potential Client Support Professionals residing in California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin will not be eligible for recruitment opportunities with Diamond House Virtual Services or Arise.

 

STEP #2 – Complete the Admissions process: During this step you will be asked “Were you referred to Arise by an Independent Business Owner or current Client Support Professional.” Please enter yes, and then fill in referral ID# 118564.

STEP #3 –Background Check: Cost is $7.95 this payment is a requirement to move forward in the admission process.

STEP #4 –Choose Diamond House Virtual Services as your IBO: During this step you will be asked to “Join an Arise Affiliated Corporation”. You will need to put our “Virtual Service Corporation – ID#:118564 or EIN#:822794937 “ into the search box then click the little magnifying glass. Diamond House Virtual Services will auto populate.

 

STEP #5 – View and Sign the Agreements: Click on “I Accept” and then click Submit. Once you have finished this step, log out and send us an email to info@diamondhousevirtualservices.com. We will accept your request and send you a welcome letter. Once you have received your welcome letter via e-mail, you are ready for the next step.

STEP #6 – Select a Client Program: You have the flexibility to choose the client program that you would like to service.  Our clients include many Fortune 150 companies such as major telecommunications, cruise lines and the world’s largest online retailer. 

STEP #7 – Certify in a Client Program:  For each client program, you must complete the certification course where you will learn in detail about the client program, including the performance metrics and the client’s systems that you will use during servicing. The certification class is typically around 30 days and the cost for training will vary by client (price range from$19.99 up to $209.00).

 

Contact info@arexpress.com or FB for information about of the certification courses currently being offered.